This policy was last updated and is effective as of 27th June 2012.
Information We Collect
Details of your visits to our Website and the information that you access, including, but not limited to, traffic data, location data, web logs and other communication data.
Information that you provide when you register as a member or make a booking on our Website. This information is known as personal information which is any information about you that can identify you either which your identity can be reasonably determined. This may include:
Contact phone number
Information relevant to a booking
Demographic information such as region, postcode etc.
Information that you provide to us when communicating with us for any reason.
Restaurant.com.au may gather information from your computer to provide statistical information regarding the use of our Website. Such information is statistical data about our visitors and their use of our Website and will not identify you personally.
When you visit a Website with cookies enabled, its server sends certain information about you to your browser, which is stored on your hard drive as a cookie file. When you return to the Website at another time, the server retrieves the cookie. The cookie helps analyse web traffic or lets you know when you visit a particular Website. Cookies allow our Website to respond to you as an individual by gathering and remembering information about your preferences.
All computers have the ability to automatically accept or decline cookies. This can be done by activating the setting on your browser which determines how to deal with cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website.
Use of Information
The information that we collect and store relating to you is primarily used to enable us to provide the Website’s Restaurant Booking Service to you. In addition, Restaurant.com.au may use the information for the following purposes:
Internal record keeping and booking management.
To share contact information including at least name, phone number and email address with restaurants at which you create a booking in order to facilitate the booking process
To use the information you provide to improve Restaurant.com.au’s products and services
To periodically send promotional emails about new restaurants, special offers, or other information regarding Restaurant.com.au’s Booking Service using the email address which you have provided
To notify you about any changes to the Restaurant.com.au Website, such as improvements or service/product changes, that may affect Restaurant.com.au’s service.
Restaurant.com.au will not sell, distribute or lease your personal information to third parties unless Restaurant.com.au has your permission or are required by law to do so, except where explicitly noted in this privacy statement.
Data that is provided to us is stored on Restaurant.com.au’s secure servers. Details relating to any transactions entered into on the Website will be encrypted to ensure its safety.
Restaurant.com.au collects, processes, and stores personally identifiable information using 128 SSL encryption technology. SSL encrypts the information you input before it is sent to us via the Internet. You hereby acknowledge that Restaurant.com.au is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorised manner. Where Restaurant.com.au has given you (or where you have chosen) a password so that you can access certain parts of our Website, you are responsible for keeping this password confidential.
Links to other Websites
Restaurant.com.au provides links to other Websites of interest ("Third Party Sites"). The content of these Third Party Sites is not under our control, nor governed by this Policy. Restaurant.com.au cannot accept responsibility for the conduct or the protection and privacy of any information which you provide whilst visiting such Websites. Restaurant.com.au encourages you to enquire about and review the privacy policies of Third Party Sites before you disclose any personal information.
Accessing your personal information
Most of the information Restaurant.com.au stores about you is accessible by logging into Your Account. You may request details of personal information which Restaurant.com.au holds about you. If you would like a copy of any information held on you please contact us.
If you would like to unsubscribe from email communication please use the unsubscribe link provided on every email. Note: You cannot opt-out of Restaurant.com.au administrative and booking-related emails as they are necessary for the function of the Booking Service.
Please contact our Privacy Officer:
By writing to:
The Privacy Officer
Restaurant.com.au Pty Ltd
53-55 Herbert Street
Artarmon NSW 2064
If you are not satisfied with your contact with Restaurant.com.au about your personal information you can refer your concerns to the Federal Privacy Commissioner who can be contacted on;
By email: email@example.com
By telephone: 1300 363 992
By writing to:
Director, Compliance Officer
Federal Privacy Commissioner
GPO Box 5218
Sydney NSW 1052
Transfer of Business